Privacy policy

Effective Date: August 23, 2026

At Woof Wink, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit Woofwink.com, place an order, or contact us.

1. Information We Collect

We may collect information you provide to us, including:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Payment-related information
Information you provide when contacting customer support
Any other information you voluntarily provide to us

We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders.
Arrange shipping and delivery.
Process payments.
Provide customer support.
Respond to your questions and requests.
Send order confirmations and service-related communications.
Improve our website, products, and customer experience.
Prevent fraud, abuse, and unauthorized activity.
Comply with applicable legal and regulatory requirements.

If you choose to receive marketing communications from us, we may also use your contact information to send promotional updates, offers, and information about Woof Wink.

3. Payment Information

Payments may be processed through third-party payment providers. Woof Wink generally does not store your complete payment card details on its own systems.

Payment information is handled according to the applicable privacy and security practices of the payment provider.

4. Cookies and Similar Technologies

Woofwink.com may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve your experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We may share necessary information with trusted third parties who help us operate our business, including:

Payment processors
Shipping and delivery providers
Website hosting and technology providers
Customer support and communication providers
Analytics and marketing service providers, where applicable
Government authorities or other parties when required by law

We do not intend to sell your personal information to third parties.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and accounting records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, updating, deletion, or other processing restrictions.

You may also opt out of promotional communications by following the unsubscribe instructions in those communications or by contacting us.

To make a privacy-related request, contact hello@woofwink.com.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children where such collection is restricted by applicable law.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.